HOSPITALITY

Enriching the Life of the City and Creating Exceptional Experiences; Our Ambition for the Next Quarter Century

Our mission is rooted in the Mori Building Group’s vision to “Create Cities, Nurture Cities.” Through refined spaces and service defined by hospitality, we seek to bring grace and distinction to every dimension of urban life, from living and working to leisure, exchange, and repose. More than operating facilities, our highest purpose is to elevate the days spent within them into exceptional experiences.

In recent years, the hospitality industry has faced a period of rapid change, shaped in part by uncertainty in global affairs. At the same time, clear growth in demand is supporting our business, including stronger connections between people through travel and dining, both in Japan and overseas, and a rising awareness of wellness. In an uncertain age marked by this growing divide, we must look one step ahead and continue to offer our guests value that is truly one and only—exceeding their expectations at every turn. Above all, the talented individuals who sustain this level of service are our greatest asset. We are committed to advancing the wellbeing of every employee, including physical and mental health, and to providing a workplace where they can feel secure. I am convinced that an environment in which our employees can shine and take on new challenges will support the growth of our own organization, as well as contribute to the future of the hospitality industry as a whole.

Our Management Philosophy, “we aim to be the one and only enterprise in the hospitality field,” does not refer to competition with others; it means becoming a presence that is truly one of a kind and beyond imitation.

We are honored to celebrate the 25th anniversary of our founding, a major milestone made possible by the kind support of many. While cherishing the essence of hospitality we have cultivated over the years, we will continue to embrace the changes of the times with lithe flexibility and pursue the creation of new value and services with passion throughout the next quarter century.