HOSPITALITY

Environmental considerations

• Availability of no linen change option for hotel guests
• Use of sustainable seafood (fishery products certified to have been caught or farmed in the sustainable fishing ground; Hyatt Properties has achieved the targeted 20% share of sustainable seafood of the entire seafood use.)
• Use of Rainforest Alliance Certified coffee (harvested in the farms with certification in forest/ecosystem protection, decent working environment, human rights protection, etc.)
• Installed Tesla supercharger in the parking lot
• Introduced AI-based food waste management system for eliminating food loss

Safety Activities

• Concluded agreement with Minato-ku ward office for accommodating those unable to go home in the aftermath of a disaster as a hotel located in Roppongi Hills, a vertical town designated as emergency evacuation site (Grand Hyatt Tokyo)
• Introduced HACCP-based hygiene management (HACCP meaning hazard analysis and critical control points) whereby Grand Hyatt Tokyo obtained ISO22000, while Andaz Tokyo Toranomon Hills obtained HACCP certification.
• Achieved GBAC STAR accreditation, the international standard for infectious disease prevention (Hyatt Properties)

Contributing to Society

• Participating in the Roppongi Clean-UP as well as the cleaning activities under the initiative of Shin-Tora Street Area Management Association
• Organizing charity concerts for donation to the funds helping those affected by the Great East Japan Earthquake (ARK HILLS CLUB)
• Supporting RE Kikou, a non-profit organization that creates employment for people with disabilities through the regeneration of wine and champagne corks.

Supply Chain Management

• Basic Concept

  The Mori Building group has been working toward the realization of a sustainable society where people who live, work, and visit are able to live in good health and vitality, both physically and mentally, through urban development promoted together with various stakeholders, including business partners, under the philosophy of "Create Cities, Nurture Cities."
  In order for the Mori Building group to continue and expand its business activities while making further contributions to the realization of a sustainable society in the midst of the recent emergence of social issues such as human rights and environmental problems around the world, we have formulated the Mori Building Group Sustainable Procurement Guidelines. They are based on the belief that it is even more important to address these issues throughout the supply chain, including the many suppliers with whom we collaborate from development to operation in the creation of cities. In formulating these guidelines, the group has incorporated the knowledge and advice of outside experts in order to accurately grasp the demands of society.
  the group also promotes awareness and application of the Guidelines among its suppliers and encourages them to share it with their business partners in an effort to implement sustainable procurement throughout the supply chain.

  The Mori Building Group Sustainable Procurement Guidelines (established June 2022)

  Request to All Suppliers

  We ask for your cooperation in making the Mori Building Group Sustainable Procurement Guidelines widely recognized within your company.
  Mori Building is in the process of conducting supplier surveys and supplier visits to confirmthe status of supplier's efforts to comply with the Mori Building Group Sustainable Procurement Guidelines. We would appreciate your cooperation in conducting those surveys. In the event that measures are not being taken in compliance with the Guidelines and the various policies expressed by the group (i. e., the Mori Building group Human Rights Policy), it is requested that corrective measures be taken. In cases where no improvement has been made after continuous consultation and advice, we may not be able to continue doing business with the supplier.
  The group supports various initiatives. We appreciate your willingness to work with us to fulfill our commitments to these initiatives.
  Participation in Initiatives

• Promotion of Sustainable Procurement

  Mori Building recognizes that the promotion of sustainability initiatives is a material matter related to the execution of its business operations, and has therefore established the Sustainability Committee, which is chaired by the President and CEO, and its subcommittees, the Environmental Promotion Committee and the Committee on Human Rights and Societal Issues. The Sustainability Committee deliberates on important sustainability-related issues such as climate change, human rights, and supply chain management, and supervises and monitors the subcommittees. The Board of Directors receives reports from the Sustainability Committee on a regular basis and discusses material matters at the Board of Directors meetings for management and supervision.
  The Purchasing Department, which serves as the point of contact with suppliers, participates and collaborates with the Environmental Promotion Committee and the Committee on Human Rights and Social Issues as the promotion department for supply chain management, while promoting and managing initiatives for supply chain management related to sustainable procurement, and reports regularly to the Sustainability Committee through both committees.
  Sustainability-promotion System
  Mori Building believes that deepening mutual understanding with suppliers, and working to build and maintain a healthy supply chain that considers human rights and the environment based on relationships of trust built through the mutual understanding, will lead to the realization of a sustainable society. Going forward, Mori Building will promote the penetration of the Mori Building Group Sustainable Procurement Guidelines among our suppliers.

• Risk Assessments

  Through the Mori Building Group Sustainable Procurement Guidelines, Mori Building requests suppliers to establish a system to address various risks such as Respect for human rights, Commitment to environmental preservation, and Establishment of business continuity plan (BCP). In particular, we are preparing to conduct surveys in line with these guidelines for suppliers that are considered to have a particularly large impact on our supply chain. We will work to prevent and reduce risks through periodic risk assessments in conjunction with our efforts to assess new suppliers, construction-related suppliers, and our business partners involved in building operations.

  Initiatives for Evaluating Suppliers

  Evaluation at the Start of New Business
  At the start of new business with suppliers, Mori Building evaluates various items, including their compliance status in corporate management, health management initiatives, and relationship with criminal organizations. Moreover, it confirms the background leading up to the business with them, and only after approval in accordance with its procedures does it initiate the new business with them. Through these processes, Mori Building strives to mitigate the risks associated with suppliers.

  Evaluation of Construction-related Suppliers
  Once a year, an evaluation regarding safety, construction period, quality, cost, on-site communication, etc. of construction suppliers with solid trading track records is conducted by the Architectural Design Department (Construction Supervising Division), the Building Improvement Department (Interior Construction Division), and the Purchasing Department (Procurement Division). As a result of these evaluations, Mori Building discuss corrective measures with suppliers that need to be done and encourage them to make improvements. We also strive to deepen mutual understanding with suppliers by listening to their requests of us.

  Evaluation of Business Partners Involved in Building Operations
  It is essential to cooperate with business partners, who are the main actors in management and operation services, in order to provide a safe, secure, and comfortable environment for all customers, including tenants, visitors, and residents. Once a year, Mori Building evaluates the quality of operations of its business partners, and works to maintain and improve the level of services by addressing any problems that are identified.
  The results of the evaluation are fed back to each business partner through periodic visits and other means, and future measures to be taken are discussed.

• Major Initiatives
  Internal Education and Training for Procurement Departments, etc.

  The training of procurement staff is also important for promoting sustainable procurement activities. Mori Building conducts fair and equitable business transactions in accordance with the Compliance Code of Conduct and the Procurement Operation Regulations. The members of the Purchasing Department (Procurement Division) regularly participate in briefings on the background, purpose, and content of the Mori Building Sustainable Procurement Guidelines, as well as study sessions on laws and regulations, such as the Subcontract Law, with which we, as an ordering entity, ensure compliance to guarantee employee skills improve.

  Awareness and Training for Suppliers

  Mori Building ensures that suppliers are familiar with and understand the Mori Building Sustainable Procurement Guidelines by attaching the Guidelines to the estimation requirements issued when requesting quotations to suppliers, and also makes compliance with the Guidelines a requisite for the quotations. New suppliers are also required to comply with the Guidelines as a requisite for starting business.
  Once a year, Mori Building also holds a special seminar on building operations for staff of business partners involved in building operations, as well as an awards ceremony for outstanding staff nominated by Mori Building employees at each operation site. We will use these opportunities to promote awareness of the Mori Building Sustainable Procurement Guidelines.

  Participation in Declaration of Partnership Building

  Mori Hospitality Corporation is participating in the Declaration of Partnership Building formulated by the Council on Promoting Partnership Building for Cultivating the Future, which is being managed by the Cabinet Office of Japan and other organizations. The declaration is a statement of commitment to co-existence and co-prosperity throughout supply chains, partnerships that transcend company sizes and affiliations, and compliance with appropriate business practices between companies and their business partners.
  Mori Hospitality Corporation's Declaration of Partnership Building

  Please refer to Portal Site (Japanese only) for details.

  

Basic Concept

The Mori Building group is committed to ensuring management transparency and strengthening its management system in order to ensure healthy and efficient management of the group. In particular, we consider our corporate governance to be one of the most important systems, and we are constantly seeking to create the most appropriate framework for the group.